1. Introduction

Welcome to Rentsoft. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, ID number, and bank details.
  • Financial Information: Rent payment history, loan applications, and repayment details.
  • Device Information: IP address, device type, browser information, and access logs.
  • Usage Data: How you interact with our services, including pages visited and transaction history.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our rent payment services.
  • To assess eligibility for rent payment loans.
  • To communicate with you about your account and transactions.
  • To enhance security and prevent fraud.
  • To improve our website and mobile application experience.
  • To comply with legal and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

  • Banking Partners: Kenya Commercial Bank (KCB) for processing payments.
  • Regulatory Authorities: When required by law or to comply with legal obligations.
  • Third-Party Service Providers: For fraud prevention, analytics, and service improvements.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or loss. However, no online platform can guarantee absolute security.

6. User Rights

You have the right to:

  • Access and review your personal information.
  • Request corrections to inaccurate data.
  • Request deletion of your data, subject to legal requirements.
  • Opt-out of marketing communications.

7. Retention of Information

We retain your data only as long as necessary for the purposes outlined in this policy, including compliance with legal and regulatory requirements.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.

10. Contact Information

Email: info@rentsoft.co.ke

Address: Luqman Gas Station, Outer Ring Road, Embakasi, Nairobi, Kenya